Refund policy

At skims, we want you to love your purchase, but if for any reason you are not satisfied, we offer a straightforward return and refund process: Return Window: You can return items within 30 days from the date of purchase. Condition: Products must be unworn, unwashed, and in their original condition with tags attached. Refund Process: Once your return is received and inspected, we will process your refund to the original payment method. Refunds may take 5-10 business days to reflect in your account. Exclusions: Items that are damaged, used, or opened may not be eligible for return or refund. Sale items or special promotions may have specific conditions for returns. Return Shipping: Customers are responsible for the return shipping costs, except in the case of defective or incorrect items. We recommend using a trackable shipping service for your return. If you have any questions or need assistance with your return, feel free to contact our customer service team